Family Accommodations
We count with 4 interconnected rooms for families with children. Our expeditions are family friendly, however, we strongly suggest children to be 6 years or older at the time of the departure.
Onboard Purchases
Any on board purchases from the gift shop, restaurant, or spa can be charged to your tab and paid at the end of the expedition in cash or credit card.
Special Requests
Special arrangements for birthdays, anniversaries, or any other celebration are available upon request. Please inquire with our customer experience team at the time of booking and at least 30 days prior to departure.
Drinking Water
Bottled water is complimentary on board and available in your stateroom and throughout the yacht. Drinking tap water is not possible.
Smoking Policy
Smoking is prohibited in all indoor areas of the yacht. There is an outdoor designated area for smoking.
Currency
Ecuador has adopted the US Dollar as official currency. Power outlets and electricity Standard 120V and standard frequency of 60Hz. Power outlets are type A and B, similar to the ones used in the U.S. European plugs will need an adapter.
Luggage
Although rooms have plenty of space, please be prepared to bring a small to mid-size suitcase on board.
Time Zone
Ecuador is in the GMT -5 time zone, same as US Eastern Time. However, we have no daylight savings.
Language
Official language is Spanish, but most of the staff, the concierge, guides and the captains speak fluent Spanish and English.
Medical Facilities
The yacht is equipped with first aid kits for basic medical issues. In case of any medical emergencies, the yacht is close to mainland and count with permanent direct communications with all emergency lines.
Motion Sickness
There might be moderate movement of the yacht during navigation. Most passengers will not feel anything, but we strongly recommend that you bring motion sickness medication if you are prone to seasickness.
Physical Limitations
Our expeditions require a reasonable level of health and fitness from our passengers. Most excursions take a few hours of moderate unassisted hiking at a relaxed pace in warm weather. Getting on and off the zodiacs also call for a certain balance. If you are unsure about any of the visits, please check with one of the guides before disembarking the yacht. Also, please inform our customer experience team of any physical limitation or health condition that may require special attention at the time of booking.
Connectivity and Entertainment
Free limited WiFi is available throughout the vessels in multiple devices. OK for social media and emails. Each stateroom is equipped with smart UHD TVs, speaker with Bluetooth technology, and automated a/c, shades and lightning.